

Presentation Title
How to Say No Without Saying No: Strategies and Examples
Presentation Speaker
Carol Marzouk, The Executive Lion Tamer®
Presentation Abstract
Many individuals, not just those who seek approval, struggle with saying "No". This difficulty arises from various factors such as the circumstances, the person involved, and the rationale behind the request. We often find ourselves in challenging predicaments, fearing potential repercussions, aiming to avoid disappointment or discomfort, among other reasons that lead us to acquiesce. Consequently, when we truly want to say no, it takes a toll on our mental and physical well-being.
In this presentation, Carol Marzouk, ‘The Executive Lion Tamer’, will shed light on the importance of asserting oneself by saying "No" and outlining how it benefits both parties. She will also provide strategies and examples for effectively and diplomatically expressing refusal, ensuring a positive outcome for everyone involved.
Learning Objectives include how to:
• Say no without using the word "No" when appropriate.
• Help people by saying "No" WITHOUT saying "No".
• Shift your thinking so that it becomes effortless to say No.
• Pay attention to your needs while also accomplishing what others may want.
Speaker Bio
Carol Marzouk, CEO of Leadership 'N' Soul, has spent 30+ years inspiring leaders and teams to positively impact the bottom line while retaining their “soul” and integrity. Her mission is to inspire, train, educate, and coach executives to operate with a conscience and put in place a proven process that allows for every single employee to be committed to the success of the company. She is a bilingual Behavior Strategist, Speaker, Certified Coach, and Lean Six Sigma Greenbelt. She received her Psychology degree from UCLA, and her various Executive Coaching and OD certifications from DePaul University and the ICF-accredited Center for Executive Coaching. An expert on employee engagement, she is committed to equipping and inspiring leaders and their teams globally, from the boardroom to the mailroom, who want to improve employee engagement, teamwork, and communication to impact the top and bottom line. Her presentations have proven to be engaging, enthusiastic, practical, and real-world.
| Event Date | 04-25-2026 10:00 am |
| Event End Date | 04-25-2026 12:00 pm |
| Cut off date | 04-25-2026 6:00 pm |
| Individual Price | Please see registration page for pricing |
| No. of Power Skills PDUs | 2.0 |
| Location | Northgate González Market-Riverside |