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SUMMARY:Nick Errico\, 150+ Certifications-Optimizing Your Customer Relation
 ship
DESCRIPTION:
 &nbsp\;
 Presentation Title
 Optimizing Your Customer Rela
 tionship
 Presentation Speaker
 Nick Errico\, 150+ Certifications
 Pres
 entation Abstract
 Nicholas Errico\, fondly known as the \"New York Cowbo
 y\,\" presents a transformative approach to Project Management through the
  powerful SRT (Sell\, Relate\, Deliver) mindset. This revolutionary framew
 ork unlocks the secret to increasing Customer Value and Service Provider R
 evenue\, creating an unbeatable WIN/WIN scenario. Through his dynamic appr
 oach\, teams consistently achieve higher project delivery rates\, soaring 
 customer satisfaction\, and enhanced strategic positioning.
 What sets th
 is experience apart is Nicholas's unique ability to weave entertainment wi
 th education. Get ready for a journey filled with compelling stories - fro
 m Miami misunderstandings to SpongeBob wisdom\, from Cashew Fruit insights
  to lessons from the Methodic Squirrel. Each tale perfectly illustrates cr
 ucial project management principles while keeping you engaged and entertai
 ned. After all\, as Nicholas says\, \"You can't learn if you're sleeping!\
 "
 Learning Outcomes will include how to:• Understand the components of
  the Embrace the Deliver\, Relate\, Sell (DRS) mindset• Grow and improve
  your customer relationships• Achieve higher project delivery rates• I
 ncrease customer satisfaction• Enhance strategic positioning
 Speaker B
 io&nbsp\;
 With over three decades of experience spanning Professional Se
 rvices Delivery and Services Sales\, Nicks embodies the spirit of a true l
 ife-learner. His impressive credentials speak volumes since he currently h
 olds 12 PMI certifications\, beginning with his PMP in 1997\, and a remark
 able total of over 150 professional certifications. He's not just a practi
 tioner\; he is a master of his craft\, and a regular speaker at PMI events
  nationwide\, bringing his signature blend of ironic humor and practical w
 isdom to his presentations. His approach is refreshingly grounded in real-
 world experience\, making complex concepts accessible and memorable. This 
 personal touch influences his teaching style\, making his presentations re
 latable\, authentic\, and impactful. His book\, Off the Beaten Path – A 
 Project Management Field Guide\, further demonstrates his commitment to sh
 aring practical knowledge. Nick currently lives in Dallas with his wife\, 
 three children\, and their dog.
LOCATION:Virtual Event/Web Conference                                      
                 
DTSTART:20260318T010000Z
DTEND:20260318T030000Z
DTSTAMP:20260201T140946Z
ORGANIZER;CN=PMI California Inland Empire Chapter:MAILTO:info@pmicie.org
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