Upcoming events

Presentation Title

Optimizing Your Customer Relationship

Presentation Speaker

Nick Errico, 150+ Certifications

Presentation Abstract

Nicholas Errico, fondly known as the "New York Cowboy," presents a transformative approach to Project Management through the powerful SRT (Sell, Relate, Deliver) mindset. This revolutionary framework unlocks the secret to increasing Customer Value and Service Provider Revenue, creating an unbeatable WIN/WIN scenario. Through his dynamic approach, teams consistently achieve higher project delivery rates, soaring customer satisfaction, and enhanced strategic positioning.

What sets this experience apart is Nicholas's unique ability to weave entertainment with education. Get ready for a journey filled with compelling stories - from Miami misunderstandings to SpongeBob wisdom, from Cashew Fruit insights to lessons from the Methodic Squirrel. Each tale perfectly illustrates crucial project management principles while keeping you engaged and entertained. After all, as Nicholas says, "You can't learn if you're sleeping!"

Learning Outcomes will include how to:
• Understand the components of the Embrace the Deliver, Relate, Sell (DRS) mindset
• Grow and improve your customer relationships
• Achieve higher project delivery rates
• Increase customer satisfaction
• Enhance strategic positioning

Speaker Bio 

With over three decades of experience spanning Professional Services Delivery and Services Sales, Nicks embodies the spirit of a true life-learner. His impressive credentials speak volumes since he currently holds 12 PMI certifications, beginning with his PMP in 1997, and a remarkable total of over 150 professional certifications. He's not just a practitioner; he is a master of his craft, and a regular speaker at PMI events nationwide, bringing his signature blend of ironic humor and practical wisdom to his presentations. His approach is refreshingly grounded in real-world experience, making complex concepts accessible and memorable. This personal touch influences his teaching style, making his presentations relatable, authentic, and impactful. His book, Off the Beaten Path – A Project Management Field Guide, further demonstrates his commitment to sharing practical knowledge. Nick currently lives in Dallas with his wife, three children, and their dog.

Presentation Title

A Modern Work Manifestoi

Presentation Speaker

Mark Cruth

Presentation Abstract

Work is broken. We point to the pandemic as the cause, but the reality is that work was broken far before we all learned to work from home. To fix work, we need to fundamentally change the way we approach it…We need something to rally us together…we need a manifesto! During this hands-on workshop, we’ll dive into the principles that shape the Modern Work Manifesto, such as flow and adaptability. Discover how to implement the manifesto in your work by incorporating three practical techniques that you can begin applying as early as tomorrow. Viva la Modern Work!

Learning Objectives include:
• Understanding the principles that shape the Modern Work Manifesto
• Providing tips to implement the Modern Work Manifesto in your daily work
• Learning how to work better, more effectively, and more efficiently
• Reviewing how to work in a new digital and more connected age
• Actively thinking about the future of work

Speaker Bio 

Focused on practice over theory, Mark Cruth is a pragmatic modern work designer and coach with over a decade of experience at companies like Pendsol, Atlassian, Boeing, Nordstrom, Charles Schwab, and Rocket Mortgage. As the Yep – Just saw it. Thanks to Pendsol Consulting, he focuses on transforming work practices and expert storytelling. Mark spends his days coaching teams on new ways of working and shares his insights at events worldwide. His mission is to inject modern ways of working, a transformation mindset, and the power of expert storytelling into everything he does. And when not focused on challenging the traditional ways of working, he can be found in his home recording studio practicing his craft as an accomplished voice actor. If you’re interested in having Mark join your event and lend his voice to your project, visit https://www.markcruth.com and reach out!